Cotton Rope Storage Basket

At Lemak Households, we prioritize timely and secure delivery of your purchases. Within Nairobi and surrounding areas, we offer same-day delivery through our dedicated riders, with payment made upon delivery for your convenience. For faster, flexible options, we also partner with Pickup Mtaani — an efficient network of collection points across the city.

For upcountry deliveries, we use trusted third-party couriers to ensure your items reach you safely. These orders require full prepayment before dispatch, and we provide tracking information and delivery timelines once the shipment is on its way. Our team monitors deliveries closely to ensure a smooth process from our warehouse to your doorstep.

While we do our best to ensure all items are delivered in perfect condition, please inspect your order upon delivery. Returns are only accepted at the point of delivery in cases of incorrect, and our customer service team is always available to assist with any delivery-related concerns.